Privacy Policy

At Green Apple (www.green-apple.earth), we value your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard the information you provide when using our website.

1. Information We Collect

• Email Addresses:
  • If you sign up for the Green Apple newsletter, we will use your email address solely to send you newsletters and occasional announcements, such as blog updates.
  • If you join the Rogue Travellers Club, we will use your email address to send emails related to the Rogue Travellers series, including announcements about new book launches and relevant updates.
  • We promise not to bombard you with marketing emails.
• Payment Information:
  • Payments on our site are processed securely through Stripe or PayPal. We do not have access to your payment details, as these are handled by the payment provider.

2. How We Use Your Information

• To send newsletters or updates you have subscribed to.
• To inform you about new products, blogs, or book launches (only if relevant to your subscription preferences).
• To improve our website and product offerings based on user feedback.

3. Sharing Your Information

• We will never share your email address or personal information with third parties.

4. Data Protection

• Our website uses secure protocols to ensure that any information you provide is protected. However, no data transmission over the internet can be guaranteed to be completely secure, and we encourage you to take care when sharing sensitive information online.

5. Unsubscribing

• You can unsubscribe from our emails at any time by clicking the unsubscribe link included in every email.

Returns Policy

As all our products are created by print-on-demand (POD) companies, our returns and refunds policy reflects these production methods.

1. Returns and Refunds

• Defective Products:
  • If your product is defective (e.g., incorrect size, colour, or damaged), please contact us with a description and photo of the issue. We will coordinate with the POD company to have the item reprinted or replaced at no additional cost.
• Non-Defective Products:
  • As all items are custom-made, we cannot accept returns or offer refunds if you change your mind or decide you no longer like the product.

2. Reporting an Issue

• If there is an issue with your product, please contact us within 14 days of receipt. Provide your order details and a clear description of the problem.

3. Responsibility for Returns

• In cases where a return is required, we will provide instructions for returning the defective product. Return shipping costs will be covered only for defective items.

4. Questions About Your Order

• If you have questions or concerns about your order, feel free to contact us via our website. We’re here to help!

Contact Us If you have any questions about this policy or your experience with our website, please contact us at [insert contact email here].

Thank you for supporting Green Apple. We’re thrilled to have you on this journey with us to celebrate creativity and protect our beautiful planet!